Waste and resource management

When it comes to waste management, we believe that prevention and recycling are preferable to disposal. Accordingly, the reconditioning and reuse of raw, process, and operating materials has been standard practice at the Group’s plants for many years now. Moreover, in order to avoid the creation of waste from the very beginning, we use innovative technologies and eco-friendly production planning processes. Because we are responsible for our waste even after it has left our plants, we use a standard process to evaluate at regular intervals the companies that are charged with disposing the waste of our German production facilities. None of the waste is exported to other countries.

The prevention of landfill waste is one of our top priorities in the United States. Following the first successful project at Daimler Trucks North America in Gaffney, South Carolina, the Thomas Built Buses plant in High Point, North Carolina, also stopped depositing waste at landfills in early 2011. Since May 2011 the Daimler Buses North America plant in Mississauga, Canada, has been officially certified as being a “zero waste to landfill” facility. In less than a year, the van assembly plant in Ladson, South Carolina, practically achieved its target of recycling 99.5 percent of its waste. In honor of this achievement, the plant received an Earth Day Award from the South Carolina Department of Health and Environmental Control. All of these successes are the result of everyone’s tireless efforts to prevent waste, sort any unavoidable waste that does occur, and come up with new ways to recycle materials and energy.

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Award-winning innovations. In 2011 Daimler was the winner in two categories of the ÖkoGlobe environmental award. The Bus Rapid Transit (BRT) local transportation system placed first in the category “New Mobility Concepts,” and the Mercedes-Benz Atego BlueTec Hybrid placed third in the category “Series-produced Vehicle with a Sustainability Factor.”
Constructive dialogue. In 2011 we held our second Sustainability Dialogue in China. The event was attended by more than 50 experts from Chinese and international organizations, who discussed local sustainability issues related to Daimler. Analogous to the annual Stakeholder Dialogue in Stuttgart, we also held the first Sustainability Dialogue in Washington, D.C.
Climate-friendly driving. By 2016 we aim to reduce the CO2 emissions of our fleet of new passenger cars in Europe to 125 g CO2/km.
Compliance? Of course! Over 71,500 employees and managers participated in 2011 in online training courses on antitrust law and the prevention of corruption or face-to-face training programs, where they deepened their knowledge of these issues.
Risk assessment. In order to ensure that our business activities have a positive effect on the protection of human rights in the long term, we have introduced a risk assessment system. In 2011 we used this system to assess risks at three of our production countries.
125 years of innovation. Since the invention of the automobile, Daimler has submitted more than 80,000 patent applications worldwide. In 2011 alone, the Group invested a total of €5,6 billion in research and development.
Powerful and efficient. BlueEfficiency Power is the name of a new generation of heavy-duty engines launched in spring 2011. All of the powerful yet clean engines for heavy-duty commercial vehicles already meet the Euro VI emissions standard two years before it becomes binding.
Certified according to ISO and EMAS. More than 98 percent of our employees worldwide work at plants using certified environmental management systems.
Employee satisfaction. We regularly implement improvement measures of many kinds on the basis of the results of our employee surveys. The Employee Commitment Index (ECI) remained stable at 63 points in 2011.
Worldwide training programs. We support our suppliers in a targeted manner regarding themes such as working conditions, the environment, and business ethics. In 2011 more than 100 suppliers in Brazil, India, Mexico, and Turkey participated in training sessions on these themes.
Award-winning customer service. In 2011 the Service Award of kfz-betrieb magazine once again went to Mercedes-Benz. Places 1 through 5 went to four Mercedes-Benz commercial vehicle centers and one Fuso center. Mercedes-Benz also had top scores in the ADAC 2011 test of car workshops.
Financial support has increased. In line with our policy of social responsibility, we supported nonprofit organizations and social initiatives with funds totaling €59 million in 2011. This amount represented a 15.5 percent increase on the previous year.
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