Our approach

At Daimler, we believe that entrepreneurship and social responsibility are inseparable. At all the locations where we do business as an employer and a client, we engage in many different kinds of exchange with the people of the region. This presents us with the challenge and the responsibility of actively helping to shape these communities and fostering dialogue between different cultures. We also contribute our specific skills as an automaker in projects aimed at the common good.

Our basic aim is to promote clearly visible social benefits and to continually expand our social commitment. This is why our social involvement is directed at a number of focus areas. We have created transparent structures and clear lines of responsibility for our funding activities.

The focal points of our funding activities. We consolidate our broad spectrum of social commitment into five areas: donations, sponsoring, promoting foundations, corporate volunteering and projects we initiate ourselves. In these areas, we focus on five fields of activity:

  • Science, technology, and the environment
  • Art and culture
  • Education
  • Charitable projects/community projects
  • Political dialogue
Donations and sponsorship in 2011 (pie chart)

In the area of corporate volunteering, we promote social, environmental, and educational projects. In addition, we are actively involved in various initiatives dealing with traffic safety.

In all of our activities we conduct an intensive dialogue with the communities and local institutions involved, taking regional conditions and general social requirements into account. Through these activities we supported nonprofit organizations and socially oriented projects with funding that totaled €59 million in 2011.

Effective organization, clear basic principles. A committee for donations and sponsorship coordinates the Group’s activities. In close cooperation with the Board of Management and our worldwide production facilities and plant managers, this committee defines and is responsible for our areas of activity in line with national and regional policies. It monitors and makes the decisions regarding all of our major projects and funding plans.

When we grant funding and make donations, we take steps to ensure maximum transparency. In 2009 we established sponsorship guidelines which ensure that our funding is awarded according to understandable criteria and complies with ethical standards and the currently valid legal regulations. And since 2007, all of the Group’s activities in the areas of donations and sponsorship have been registered in a database.

Contributions to political parties. When it comes to making contributions to political parties, Daimler maintains strict compliance with the currently valid legal regulations and with the Group’s internal guideline that was introduced in 2006. This guideline stipulates that donations to parties are permitted only if they are expressly authorized by the Board of Management. In 2011 Daimler donated a total of €435,000 to political parties exclusively in Germany in order to support democratic structures (2010: €425,000). Of this total, the CDU and SPD parties each received €150,000, and the FDP, the CSU, and BÜNDNIS 90/DIE GRÜNEN each received €45,000.

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Sustainability Performance

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Award-winning innovations. In 2011 Daimler was the winner in two categories of the ÖkoGlobe environmental award. The Bus Rapid Transit (BRT) local transportation system placed first in the category “New Mobility Concepts,” and the Mercedes-Benz Atego BlueTec Hybrid placed third in the category “Series-produced Vehicle with a Sustainability Factor.”
Constructive dialogue. In 2011 we held our second Sustainability Dialogue in China. The event was attended by more than 50 experts from Chinese and international organizations, who discussed local sustainability issues related to Daimler. Analogous to the annual Stakeholder Dialogue in Stuttgart, we also held the first Sustainability Dialogue in Washington, D.C.
Climate-friendly driving. By 2016 we aim to reduce the CO2 emissions of our fleet of new passenger cars in Europe to 125 g CO2/km.
Compliance? Of course! Over 71,500 employees and managers participated in 2011 in online training courses on antitrust law and the prevention of corruption or face-to-face training programs, where they deepened their knowledge of these issues.
Risk assessment. In order to ensure that our business activities have a positive effect on the protection of human rights in the long term, we have introduced a risk assessment system. In 2011 we used this system to assess risks at three of our production countries.
125 years of innovation. Since the invention of the automobile, Daimler has submitted more than 80,000 patent applications worldwide. In 2011 alone, the Group invested a total of €5,6 billion in research and development.
Powerful and efficient. BlueEfficiency Power is the name of a new generation of heavy-duty engines launched in spring 2011. All of the powerful yet clean engines for heavy-duty commercial vehicles already meet the Euro VI emissions standard two years before it becomes binding.
Certified according to ISO and EMAS. More than 98 percent of our employees worldwide work at plants using certified environmental management systems.
Employee satisfaction. We regularly implement improvement measures of many kinds on the basis of the results of our employee surveys. The Employee Commitment Index (ECI) remained stable at 63 points in 2011.
Worldwide training programs. We support our suppliers in a targeted manner regarding themes such as working conditions, the environment, and business ethics. In 2011 more than 100 suppliers in Brazil, India, Mexico, and Turkey participated in training sessions on these themes.
Award-winning customer service. In 2011 the Service Award of kfz-betrieb magazine once again went to Mercedes-Benz. Places 1 through 5 went to four Mercedes-Benz commercial vehicle centers and one Fuso center. Mercedes-Benz also had top scores in the ADAC 2011 test of car workshops.
Financial support has increased. In line with our policy of social responsibility, we supported nonprofit organizations and social initiatives with funds totaling €59 million in 2011. This amount represented a 15.5 percent increase on the previous year.
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